FAQ

1. How can I get a quote?

To get a quote, please contact our sales team directly through email or WhatsApp. You can also submit an inquiry through our website, and we will provide a detailed quotation based on your product specifications and order volume.

2. What are your payment terms?

For production orders: A 30% deposit via Telegraphic Transfer (T/T) is required prior to production, with the remaining 70% due before shipment.

3. What are the shipping costs?

Shipping costs are determined by several factors, including:

The quantity of packages

The weight of the packages

The volume of the packages

The destination address

We will provide an accurate shipping cost estimate once we have the necessary details about your order.

4. What is the delivery time?

Delivery times vary depending on product availability and order specifications.

In-stock products: We typically ship within 3 to 5 business days.

Out-of-stock products: Delivery time ranges from 10 to 35 days, depending on the product and customization requirements. If you require expedited delivery, we will recommend the fastest shipping options to meet your timeline.